Shipping policy

  • Shipping costs:
    • Subscription orders are shipped free of charge
    • One time orders are charged at a flat rate per order
  • Shipping Methods and times:
    • We use a 3rd party shipping company for all our shipments
    • Orders are shipped within 3 working days
    • Orders are delivered within 5 working days
  • Shipping Restrictions:
    • If your shipping address is not entered correctly when completing your order delays can be expected until we have the correct address in our system.
  • Missing or lost packages:
    • We use a 3rd party shipping company and do not take liability for any damaged or lost packages
  • Return and exchange information:
    • Please refer to our return policy for more information 
    • If a return is accepted and processed by us we will send you additional information for shipping your return to us
    • No items returned to us within approval will be refunded
  • Please contact us via email mullyballza@gmail.com should you need more information about our shipping policies